bm33's Privacy Policy

2 What Information We Collect

When you create an account and use our services on bm33, we may collect the following information:

• Full name, date of birth, and national ID number (for age verification).
• Email address and mobile number.
• Residential address.
• Payment details such as bKash, Nagad, Rocket, or Upay numbers; and required bank account information.
• Transaction history — details of deposits and withdrawals.
• Gaming activity — bet types, amounts, and results.
• Device information — IP address, browser type, operating system.
• User activity log data (login times, pages visited, etc.).

We only collect information that is necessary to operate our services properly and to meet legal obligations.

3 Automatically Collected Information

When you visit the bm33 website, certain information is collected automatically. This includes data obtained through cookies, web beacons, and similar technologies.

Cookies are small text files stored in your browser that help improve your experience on our website. You can disable cookies through your browser settings if you wish, though doing so may limit some website functionality.

6 Security Measures

bm33 follows industry-standard technologies and processes to protect your personal information. Our security framework includes:

• SSL Encryption: All data transmitted between the website and servers is encrypted using SSL (Secure Socket Layer) technology.
• Secure Databases: Your information is stored on secured servers and only authorized personnel have access.
• Two-Factor Authentication (2FA): An additional security layer for accessing your account.
• Regular Security Audits: Our systems undergo regular security testing.
• Access Controls: Staff are given access only to the information necessary for their role.

However, complete security on the internet cannot be guaranteed. You also bear responsibility for keeping your account secure by keeping your password private and not sharing it with anyone.

7 Data Retention Period

We retain your information for as long as your account is active, as long as it is needed to provide our services, or as long as required to fulfill legal obligations.

Even after an account is closed, certain information may remain in our systems for a defined period for legal requirements and fraud prevention purposes. Once that period expires, the data is securely deleted or anonymized.

9 Use of Cookies

The bm33 website uses the following types of cookies:

• Essential Cookies: Required to maintain basic website functionality — login sessions, security tokens, etc.
• Functionality Cookies: Used to remember your preferences and settings.
• Analytics Cookies: For monitoring website usage and improving our services.

You can disable most cookies by changing your browser settings. However, disabling essential cookies may cause many website features to not work properly.

11 Policy Updates

bm33 reserves the right to revise or update this Privacy Policy as needed. For any significant changes, we will notify you through the following methods:

• By publishing a notice on the website.
• By sending a message to your registered email address.
• By displaying a notification when you log in to your account.

If you continue using the platform after changes take effect, it will be assumed that you have agreed to the updated policy. If you do not agree to the new terms, you may contact our support team to close your account.

12 International Data Transfers

Our technical infrastructure may partially operate on servers located outside Bangladesh. In such cases, we ensure that your information is transferred with the highest standards of protection and that adequate data protection measures are in place in the destination country.

For international transfers, we bind third parties to ensure proper protection of your information through standard contractual agreements.